Privacy Policy

This Privacy Policy explains how AeroGraham LLC ("AeroGraham," "we," "us," or "our") collects, uses, shares, and protects information when you use our websites, mobile applications, and related services (together, the "Services"). It applies to every app we publish unless that app shows its own privacy policy, in which case the app's policy controls where the two differ.

Some apps we build are published for clients. When we act only as a developer for another company's app, that company's privacy policy applies.

1. Information we collect

Information you give us

• Account information, such as your name, email address, password (stored only in hashed form), and profile details, when you create an account or sign in with a third-party provider such as Sign in with Apple or Google.
• Content you create, such as flights, schedules, notes, preferences, and other information you enter into an app.
• Communications, such as support requests, feedback, and email you send us.

Information collected automatically

• Usage and analytics data, such as the features you use, pages or screens you view, and the dates and times you use them.
• Device and diagnostic data, such as device model, operating system, app version, IP address, crash logs, and performance data.
• Location data. With your permission, some apps use your device's precise or approximate location, for example to show nearby airports or local weather. You can turn off location access at any time in your device settings. Features that depend on location may not work without it.

Purchase information

In-app purchases and subscriptions are processed by Apple (App Store) or Google (Google Play). We do not receive or store your full payment card details. We receive information such as the product you purchased, transaction identifiers, and subscription status so we can provide what you paid for.

2. How we use information

• To provide, maintain, and improve the Services.
• To create and manage your account and sync your data across devices.
• To process purchases and manage subscriptions.
• To diagnose crashes, fix bugs, and keep the Services secure.
• To understand how the Services are used so we can improve them.
• To respond to your requests and send you service-related messages.
• To comply with legal obligations and enforce our Terms.

We do not sell your personal information, and we do not share it with third parties for cross-context behavioral advertising.

3. AI-powered features

Some apps include features powered by third-party artificial intelligence providers. When you use these features, the content you submit (for example, a question, a route, or weather data) is sent to that provider to generate a response. We choose providers that do not use data sent through their business APIs to train their models. Please do not submit sensitive personal information to AI features. AI-generated output can be wrong and is never a substitute for official sources or your own judgment.

4. How we share information

We share information only in these situations:

• Service providers that process data on our behalf, such as cloud hosting, databases, authentication, analytics, crash reporting, email delivery, and AI providers. They may use the information only to perform services for us.
• App stores and payment platforms (Apple and Google) to process purchases.
• Other users, when you choose to share content with them, for example within a flight school or organization account.
• Legal reasons, when we believe in good faith that disclosure is required by law or needed to protect the rights, property, or safety of you, us, or others.
• Business transfers, in connection with a merger, acquisition, or sale of assets. We will tell you before your information becomes subject to a different privacy policy.

5. Data retention

We keep personal information for as long as your account is active or as needed to provide the Services. When you delete your account, we delete or de-identify your personal information within 30 days, except where we must keep it longer for legal, tax, security, or fraud-prevention reasons. Backups are overwritten on a regular cycle.

6. Your choices and rights

• Access, correction, and deletion. You can ask us for a copy of your personal information, ask us to correct it, or ask us to delete it.
• Account deletion. Apps that let you create an account also let you delete it from within the app. You can also email support@aerograham.com from the address on your account.
• Permissions. You can change location, notification, and other permissions in your device settings.
• Marketing email. You can unsubscribe using the link in any marketing email.

Depending on where you live (for example Utah, California, other U.S. states, the European Economic Area, or the United Kingdom), you may have additional rights under local law. We honor these requests regardless of where you live. To make a request, email support@aerograham.com. We may need to verify your identity before acting on it, and we will not discriminate against you for exercising your rights.

7. Security

We use reasonable technical and organizational safeguards, including encryption in transit, to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Children

The Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.

9. International users

We are based in the United States, and our service providers may process information in the United States and other countries. By using the Services, you understand that your information may be transferred to and processed in those countries.

10. Changes to this policy

We may update this policy from time to time. We will post the new version on this page and change the effective date above. If a change is material, we will give additional notice, such as an in-app message or email.

11. Contact us

AeroGraham LLC
285 North Main, Box 512
Kaysville, UT 84037
United States
support@aerograham.com